1. Introduction

This Privacy Policy describes how Maverick Metals ("Maverick Metals," "we," "us," or "our") collects, uses, discloses, and safeguards information when you visit our website, contact us, request a quote, or otherwise interact with our services (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use the Services.

2. Information We Collect

We may collect the following categories of information:

Contact information you provide, such as name, company, email address, phone number, and shipping/billing details.
Inquiry and order information, including the products you request, quotes, and communications with our team.
Technical and usage data, such as IP address, browser type, device identifiers, pages viewed, and referring URLs, collected automatically through cookies and similar technologies.
Communications, including phone calls, emails, and SMS/text messages you exchange with us.

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries, provide quotes, and fulfill orders;
Operate, maintain, and improve our Services and website;
Send transactional, service, and (where permitted) marketing communications;
Detect, prevent, and address fraud, security, and technical issues; and
Comply with legal obligations and enforce our agreements.

4. SMS/Text Messaging & A2P Consent

By providing your mobile phone number and opting in, you expressly consent to receive recurring application-to-person (A2P) text messages from Maverick Metals related to your inquiries, quotes, orders, account, and—where you have agreed—promotions. Consent to receive text messages is not a condition of purchasing any goods or services.

Message frequency may vary based on your interactions with us.
Message and data rates may apply per your mobile carrier plan.
You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
Carriers are not liable for delayed or undelivered messages.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. No mobile information will be sold or shared with any third parties for marketing purposes. Information sharing with subcontractors in support services, such as customer service or messaging delivery, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate the website, analyze traffic, and improve performance. You can control cookies through your browser settings; disabling cookies may limit some functionality.

6. How We Share Information

We do not sell your personal information. We may share information with service providers who perform functions on our behalf (such as hosting, analytics, communications, and order fulfillment) under contractual confidentiality obligations, and as required to comply with law, enforce our rights, or protect the safety of any person.

7. California Privacy Rights & CIPA Disclosure

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, and correct personal information, and the right to opt out of the "sale" or "sharing" of personal information. We do not sell your personal information.

Consent to Recording and Communications Tracking (California Penal Code § 638.51(a) and § 631/632). Our website and communication channels may use third-party tools, session-recording, analytics, chat, and call/SMS technologies that record, log, store, or analyze your interactions, communications, and the use of any "pen register" or "trap and trace" functionality (including the collection of dialing, routing, addressing, or signaling information). By using our website, submitting a form, calling, texting, or otherwise communicating with us, you expressly consent to the recording, monitoring, capture, and analysis of these communications and metadata by Maverick Metals and its service providers for quality, security, analytics, and business purposes. If you do not consent, please discontinue use of the website and contact us by mail.

8. Data Retention & Security

We retain personal information for as long as necessary to fulfill the purposes described in this Policy and to comply with legal obligations. We implement reasonable administrative, technical, and physical safeguards designed to protect information; however, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Services are intended for businesses and individuals 18 years of age or older. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted with an updated "Last updated" date. Your continued use of the Services constitutes acceptance of the revised Policy.

11. Contact Us

Questions about this Privacy Policy may be directed to:
Maverick Metals
Email: rfq@mavmet.com
Phone: (844) 412-0795